Refund policy

  • In using the site, you declare that you are over 18 years of age.
  • If you are using a credit/debit card to process a transaction, you declare that the credit/debit card is issued in your name and that you will pay to the issuer all charges incurred using the online services.
  • Generally, once requested services have been processed or provided by Council, there will be no refund.
  • All requests for refunds must be in writing.